We're here to help. Find answers to common questions or contact our team.
How do I install the app?
Installation takes a few clicks from the Shopify App Store. Once installed, the app integrates with your store automatically.
Is the app compatible with my theme?
Yes — Style Lab Virtual Try-On is compatible with every Shopify 2.0 theme. The widget plugs in automatically through our theme app extension.
How does the virtual try-on work?
Shoppers upload a photo or use their camera. Our AI analyzes the silhouette and overlays the garment realistically.
How long does a generation take?
Generations typically take 30 seconds to 2 minutes, depending on image complexity and server load.
When will I be billed?
Pricing is pay-per-success: 1 generation = 1 successful try-on on your storefront. Failed AI generations never consume credits. See the pricing section for plan details.
Can I cancel anytime?
Yes — you can cancel your subscription at any time from your Shopify dashboard. No long-term commitment.
Our team is available to assist you
support@stylelab.comAverage response time: 24 hours